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Privacy Policy

How Royal Homes Service Apartments collects, uses, and protects your information when you enquire, book, or stay with us.

Last updated: 5 August 2026

Information we collect

  • Contact details you share with us when you enquire or book — your name, phone number, and the details of your stay — by phone call, WhatsApp, or our website's cost estimator.
  • Stay details such as your check-in and check-out dates, unit type, and any preferences you tell us.
  • A valid government-issued photo ID (Aadhaar, Passport, or Voter ID), collected in person at check-in for guest verification, as required for lodging in India.

How we use your information

  • To check availability, calculate pricing, and confirm your booking.
  • To send booking confirmations, check-in details, and stay-related updates by WhatsApp, SMS, phone, or email.
  • To meet guest-identification requirements for lodging in India.
  • We do not sell or rent your personal information to anyone, and we do not use it for advertising.

Who we share it with

We do not share your information with third parties, except where required by law — for example, guest registration requirements from local authorities — or with your explicit consent. All bookings today are handled directly by our team by phone and WhatsApp; we do not currently route payments or bookings through an online portal or third-party booking platform.

How we protect your information

  • Your ID document is handled by authorised staff for verification purposes only and is not published or shared beyond what local guest-registration rules require.
  • We keep your booking and contact details only for as long as needed to manage your stay and for our own business records.

Cookies & tracking

This website does not use advertising or analytics tracking cookies. We only use what's technically necessary to display pages correctly in your browser.

Your rights

You can contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it — except where we're required to keep certain records (such as guest-registration details) for legal or safety reasons.

Children's privacy

Our services are intended for adults booking accommodation. We do not knowingly collect personal information directly from children.

Note: If we start accepting online payments or add website analytics in future, this policy will be updated to describe that before it happens, with the “last updated” date above kept current.